Position title
Remote Data Entry / Customer Service Representative
Description

Sona is hiring a remote Data Entry / Customer Service Representative in Nigeria. The role combines accurate database and record maintenance with customer support by phone, email and live chat. The advertised pay range is ₦100,000-₦150,000 per month. The position is permanent and full-time.

Responsibilities
  • Enter, update and maintain company data accurately.
  • Process and verify information from customer orders, invoices and other documents.
  • Audit records and correct discrepancies.
  • Organize digital and physical records for retrieval.
  • Handle customer inquiries by phone, email and live chat.
  • Resolve customer issues and maintain interaction records.
  • Coordinate with sales, logistics and other internal teams.
Qualifications
  • Previous experience in data entry, customer service or a related field is preferred.
  • Familiarity with CRM systems and databases is an advantage.
  • Proficiency in Microsoft Office, especially Excel.
  • Accurate typing and strong attention to detail.
  • Strong written and verbal communication.
  • Ability to multitask, prioritize work and meet deadlines.
Experience

Previous data-entry or customer-service experience is preferred.

Skills

Data entry, customer service, Microsoft Excel, CRM systems, databases, typing, communication, record management, problem solving, multitasking.

Job Benefits

Permanent remote work. Advertised pay: ₦100,000-₦150,000 per month.

How To Apply

Apply through the current Indeed listing: Sona Data Entry / Customer Service application.

Employment Type
Full-time
Duration of employment
Permanent
Industry
Customer Service / Administrative Services
Job Location
Remote, Nigeria, Nigeria
Remote work possible
Working Hours
Full-time; exact daily schedule was not specified in the available listing.
Date posted
October 3, 2026
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